Cancellation
There is nothing to cancel
A rank is bought with one payment and delivered the moment it lands. No subscription starts, so none can be stopped. This page says exactly what that means.
There is no subscription
A payment here is a single charge. There is no plan, no renewal, no recurring billing, no auto-debit and no card kept on file by this site — the card is entered on the page the payment provider hosts and is never seen here. Nothing bills you again unless you come back and pay again.
Before you pay, walk away freely
Nothing exists until money moves. You can close the checkout at any point before paying; an unpaid payment link creates no order, charges nothing, and simply expires. There is no form to fill, nobody to notify and no fee for changing your mind at the door.
After you pay, there is no window to cancel in
The position is delivered the moment the payment lands: the board reorders, the listing is live, the receipt goes out. An order that is delivered in the same instant it is placed has no gap between the two for a cancellation to act on. Once a payment is committed it cannot be called back, and the refund policy says what that means in full.
Removing a listing is not cancelling a payment
You can ask for your listing to be taken off the board at any time, from the address it was bought with or an address at the domain. It is hidden from every page on the site. The payment behind it stays where it is, because it bought a position that was delivered; removal is a choice about visibility, not a reversal of the sale.
An order that was never delivered
A charge that never became a listing, or a second charge for one payment, is a provider error and not a sale. It is refunded in full, through the same provider, back to the same card, exactly as the refund policy describes.
What happens to money once it is paid is on the refund page. The agreement itself is in the terms, and what is stored about you is on the privacy page.
Contact
No contact address is configured. Set PUBLIC_CONTACT_EMAIL in the web app's environment and this line becomes an address.